SMS Policy

SMS Policy

Connectivity Source, Inc. (“we,” “our,” “us,” or “Company”) is committed to protecting your privacy and communicating with you responsibly. Please read this SMS Policy carefully. It describes how we collect consent, what types of text messages we send, and how you can manage your preferences.

SMS Consent

When you explicitly opt in to receive SMS messages by submitting your mobile number and checking the consent box on our website forms, you provide express written consent to receive transactional and conversational messages from Connectivity Source, Inc. This consent is recorded and retained to comply with regulatory and carrier requirements including TCR and 10DLC.

We do not send unsolicited marketing or promotional messages. Should that change, you will have separate opportunities to opt in to such messaging.

The information you provide when opting in—including your phone number—will not be shared with third parties for marketing purposes.

Types of Messages We Send

If you have consented to receive text messages from us, you may receive the following types of communications:

  • Transactional: Responses to quote requests, order status updates, and appointment reminders related to your inquiry or account
  • Conversational: Two-way communication with members of our team to assist with your inquiry, follow up on a request, or support your experience as a partner or prospective partner

Consent Records and Retention

Connectivity Source, Inc. retains records of SMS opt-in and opt-out activity, including timestamps and source forms, for a minimum of 3 years. This retention supports compliance with telecommunications regulations and carrier requirements.

How to Opt In

You may opt in to receive SMS messages from Connectivity Source, Inc. by submitting your mobile phone number through one of the following forms on our website and checking the SMS consent box:

  • Contact Us
  • Become a Partner
  • Request a Quote

Consent to receive text messages is not a condition of purchasing any product or service.

How to Opt Out

You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive. You will receive one confirmation message and will not receive further texts unless you opt in again.

Help

If you need assistance, reply HELP to any message, or contact us directly:

Connectivity Source, Inc.
3107 Glen Royal Rd, Ste 3
Raleigh, NC 27617
Phone: 919-781-4186
Email: info@connectivitysource.com

Message Frequency

Message frequency may vary based on your inquiry or account activity.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

Complaint Resolution

If you have any complaints or concerns regarding SMS messaging or data usage, please contact us at info@connectivitysource.com or call 919-781-4186. We will investigate and respond promptly to all inquiries.

Changes to This Policy

We reserve the right to modify this SMS Policy at any time. Changes will take effect upon posting to the Site, and the “Last Modified” date above will be updated accordingly.

Related Policies

For more information about how we collect and use your data, please review our full Privacy Policy and Terms of Service:

Connectivity Source, Inc.
3107 Glen Royal Rd, Ste 3, Raleigh, NC 27617
Phone: 919-781-4186 | www.connectivitysource.com

Effective URL: https://www.connectivitysource.com/sms-policy
Last Modified: 9/14/2026